A Diagnostic Challange

Posted by Mighty Auto Parts on Oct 5, 2018 2:41:15 PM

The Symptoms May Be a Normal Characteristic

Often we are faced with customer complaints that are seemingly impossible to resolve. We methodically make our best diagnostic efforts and implement the necessary repairs to alleviate the customer’s complaint. Sometimes, our best efforts fail to provide a solution and when this happens, it looks bad on the technician and the parts supplier.

Battery Testing

Posted by Mighty Auto Parts on Oct 2, 2018 3:05:57 PM
Make it a Part of Your Vehicle Inspection

If testing the battery is not a part of your vehicle inspection...it should be. A heads-up notice on a failing battery can save your customer a lot of grief.

Diesel Service Tips

Posted by Mighty Auto Parts on Aug 28, 2018 3:08:17 PM
That Can Save a Lube Service Tech Much Frustration

Diesel applications often present the most challenges for lube service technicians. Unfortunately, most do not get the opportunity to service many diesels, and therefore do not establish a pattern of normal characteristics of the engine.

Lube Service Challenges

Posted by Mighty Auto Parts on Aug 27, 2018 12:50:10 PM
New Technology Requires New Level of Service

In the past, most powertrains were forgiving when it came to lubricants, oil viscosities, and engine deposits. Many lube shops consolidated and took the approach that one oil viscosity was suitable for all applications. Taking the approach on one of the newer engine designs, such as those equipped with Active Fuel Management (AFM), can result in some major and costly engine repairs.

Focus on Customer Relations and Retention

Posted by Mighty Auto Parts on Jul 19, 2018 10:37:48 AM
For Your Share of the Repair Business

With an aging fleet that is currently approaching 12 years, this translates into a lot of needed repairs to keep these vehicles operations. The independents are not the only service providers that have an interest in this market. New car dealers are taking steps to secure their fair share of this business. With the service department representing approximately 40% of the dealership’s gross profits, they are serious about obtaining and retaining their share of this repair business.

Gum and Carbon Deposits

Posted by Mighty Auto Parts on Jul 19, 2018 9:43:48 AM
Create Engine Performance Challenges

It was a busy morning with multiple vehicles arriving on roll-backs with no-start symptoms. The vehicles ran perfectly the previous day, only to encounter a no-start condition the following morning. The systems were that of loss of compression. Each vehicle shared two things in common:

1) They were low mileage vehicles with tight tolerances.

2) The vehicle owners had purchased fuel from the same fuel distributor.

Gasoline Direct Injection

Posted by Mighty Auto Parts on Jul 17, 2018 1:05:48 PM
And New Service Opportunities

Gasoline Direct Injection comes with a new set of challenges and service opportunities that the technician must be familiar with.

Many of today’s vehicles are fitted with a relatively new fuel system technology for the automobile, referred to as Gasoline Direct Injection (GDI). While this technology has been around for 100 years, it has just become widely used by the automotive industry in gas applications. The GDI system offers a great improvement in power, torque, and fuel economy.

Lube Service Intervals

Posted by Mighty Auto Parts on Jul 17, 2018 1:03:58 PM
Are You Making the Right Service Recommendation?

For those accustomed to 2,500 mile lubrication schedules, extended service intervals are a concern. Tripling that mileage service interval (sometimes more) just doesn't seem right for the health of the engine. Due to high warranty repairs, some vehicle manufacturers are calling for more frequent service intervals.

Servicing Fuel Filters

Posted by Mighty Auto Parts on Jul 10, 2018 9:39:53 AM
Neglecting a Filter Replacement Can Be Costly

While much emphasis is placed on servicing filters during routine vehicle maintenance, little attention is given to the fuel filter until an engine performance issue occurs. Neglecting the fuel filter can result in damage to some expensive components such as an electric fuel pump or some costly fuel injectors. Following are reasons why some vehicles encounter multiple fuel pump failures.